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Whether you're a manufacturer, distributor, retailer, or e-tailer, opentaps is a complete open source ERP and CRM solution that can help you manage your business faster and better:

  • Customers and Sales:
    • Sell more effectively by tracking your leads to accounts sales conversion process
    • Manage orders more efficiently with opportunities, quotes, and sales orders entry
    • Improve customer service with customer case tracking tools
    • Market to your customers with campaigns and contact lists.  Send email updates or print mailing labels.
    • Better understand your customers with opentaps Analytics
    • Sell online with the built-in online store from Apache OFBiz or integrate with the award-winning Magento eCommerce platform for a rich online shopping experience
    • Sell more by integrating with new sales channels such as, eBay, and Google Base
    • Give your sales team incentives to sell more with the commission management system
    • Empower your ERP and CRM system with Asterisk Voice Over IP (VOIP) telephony integration
    • Work together more effectively by connecting your Microsoft Outlook and mobile phone devices to opentaps with Funambol
  • Inventory, Manufacturing, and Purchasing
    • Manage inventory better with inventory thresholds and inventory transfers between all your warehouses and distribution facilities
    • Plan and automate purchasing and manufacturing with Material Resources Planning
    • Manage the manufacturing process with bills of materials, production runs, marketing packages, and reverse assemblies
    • Ship more efficiently with picklists, packing stations, and integration with UPS, FedEx, and DHL
    • Track serialized, non-serialized, and lot level inventory and trace inventory usages
    • Standardize your product and pricing information with the product catalog manager
  • Financials and Reporting
    • Integrated Accounts Receivable and Accounts Payable help you stay up-to-date with your customers and suppliers
    • Real-time accounting reports help you stay on top your business
    • Track profitability and control expenses across business segments with accounting tags

And if you are a developer looking to customize opentaps for your organization or your clients, you'll be glad to know that we've tried to make your life better with

  • Enterprise Java J2EE foundations using Apache Tomcat and OFBiz projects
  • Domain driven architecture embraces object-oriented development model with integrated Hibernate persistence and Spring framework
  • Rich AJAX user interface development with Google Web Toolkit
  • Business intelligence and reporting with Pentaho and Jasper Reports
  • Compatibility with MySQL, PostgreSQL, Oracle, and Microsoft SQL Server

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